American Express Virtual Assistant In Germany #Apply For This Job!! @Jobsextraincome ( Analyst Marketing Systems )
Hiring Organization: American Express
Post Name: Analyst Marketing Systems
Qualification: Graduate
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: €20 - €30/Hour
Location: Mariendorf, Germany
Full Jobs Description
MR Team within Central Marketing Organization manages end to end R
2 parameter setups request within loyalty space. This covers multiple loyalty programs including Membership Rewards, Cashback and Co-brand Partners. This position – Analyst Marketing Systems, will play a key role in driving accuracy, efficiency and risk reduction in the Rewards Set Up process for India Market across all Line of Businesses including Consumer and Corporate.
2 expertise for both India Consumer and Corporate Card businesses - Manage MR loyalty system related award/bonus set-ups for New Product launches, Product Refreshes/Changes, Spend Stimulation Campaigns, Merchant Bonus setups, Campaign Fulfilment and various MR projects for both India Consumer and Corporate Card businesses.
American Express Virtual Assistant In Germany #Apply For This Job!! @Jobsextraincome ( Analyst Marketing Systems )
Roles and Responsibilities
- Develop
- Ensure timely and correct delivery of various projects and setups
- Ensure the online catalogue is maintained correctly and with the right inventory at partner’s end to ensure seamless customer experience on MR.
- Single point of contact for all complaints related to Membership rewards., Ensure the complaints are resolved within TAT, Work on improving the process and building efficiency in the system to reduce the number of complaints.
- Manage MIS reporting for the R
- 2 related award / bonus set-ups.
- Partner with various stakeholders including Central MR Teams, Product Teams, Operational Risk and other stakeholders, on managing various MR Control and Compliance, Marketing Excellence related activities, Ops Risk alignment
- SPOC for all Marketing PRSAs, and other Audits.
- Managing Regulatory Monitoring related queries
- SPOC and SMEs for new initiatives that require Ops Risk alignment
- Drive Process Improvement Initiatives and enhance Customer Experience for MR Program/other Marketing Programs
- Build relationships and engage with the global / central teams to ensure smooth delivery of new products, capabilities, and initiatives with respect to R
- 2 in India market
Qualifications
- Bachelor's Degree / MBA Preferred
- Highly organized, taking individual initiative and accountability for getting results
- Exceptional communication and organizational skills
- Demonstrated ability to drive and deliver business objectives
- Basic Understanding of the loyalty System
- Strong relationship management skills, with the ability to build lasting relationships with stakeholders and colleagues at all levels
- Compliance Language
- We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.
Benefits include:
- Competitive base salary
- Bonus incentives
- Financial well-being and retirement support
- Comprehensive medical, dental, vision, life and disability insurance benefits (depending on location)
- Flexible hours and schedules, with hybrid and virtual options available through Amex Flex
- Generous paid parental leave policy (depending on your location)
- Free access to a global health center with on-site nurses and doctors (depending on location)
- Free and confidential psychological support through our Healthy Minds programme
- Professional development and educational opportunities..
American Express Virtual Assistant In Germany #Apply For This Job!! @Jobsextraincome ( Analyst Marketing Systems )