Airline Jobs From Home, American Airlines Wfh Jobs @Jobsextraincome ( Associate Technician )
Hiring Organization: American Airlines
Post Name: Associate Technician
Qualification: Graduate
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: $20-$30/Hour
Location: Plainfield, NJ
Full Jobs Description
Are you ready to discover the world of possibilities both at work and in your free time? Join our American Airlines family and travel the world, expand your knowledge and become the best version of yourself. As you embark on a new journey, you'll take on challenges with flexibility and grace, learn new skills, and advance your career while having the time of your life. Please enrich your personal and professional life and jump in!
Airline Jobs From Home, American Airlines Wfh Jobs @Jobsextraincome ( Associate Technician )
Why do you like this job?
- This position is a member of the IT team in the IT department. Responsible for assisting staff in all aspects of end-user computing, including software/hardware, upgrading desktop/laptop and peripheral systems, and general maintenance. what will you do
- Configure, install, monitor and maintain IT users' desktop software and hardware; supports a mobile workforce
- Consults IT users on all matters related to end-user computing and desktop LAN system software
- You are responsible for comprehensively owning, resolving and communicating with employee issues
- Provides on-site training for users
- Resolves and closes tickets/work orders supporting desktop and remote end users
- Respond to customer support issues received by the help desk
- Participates in desktop projects (global installations/upgrades) as a project team member
- Remote diagnostics and request resolution with remote tools
- Resolves and works with other departments to assist with infrastructure issues
- Document client interactions in the case management system, including asset management
- Recovers data from a hard drive and/or performs a data transfer
- Supports remote VPN access and wireless/broadband for laptops
- Install and configure local and network printers
- Performs preventive maintenance
- Work different shifts, on holidays, on duty and field trips as needed
- Follows administrative instructions in accordance with IT policies and procedures
- Performs other duties as requested
- Shifts include nights, weekends and occasional holidays
Everything you need to succeed
Minimum requirements - education and previous work experience
- University of Applied Sciences degree in computer science, information systems or similar field or similar work experience/training
- 3 years of verifiable hands-on IT work experience supporting and troubleshooting various computer desktop software and hardware issues
- You must have direct experience supporting desktop computers in a Windows/TCPIP environment
Airline Jobs From Home, American Airlines Wfh Jobs @Jobsextraincome ( Associate Technician )