Tesla Work From Home Customer Service, Remote Data Entry Jobs No Experience @Jobsextraincome ( Customer Experience Manager )

Hiring Organization: Tesla

Post Name: Customer Experience Manager

Qualification: Graduate

Industry:  Private

Employment Type: Full Time

Work Hours: 8 Hours

Salary: $20-$30/Hour

Location: Los Angeles, CA

Full Jobs Description

 Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for working with your Store Manager to recruit, train, develop and generally manage a dynamic store team that helps Tesla accelerate the world's transition to sustainable transportation. You will be challenged to support your team through training, coaching, motivation and analysis of sales results. Your job is to identify local marketing events  that will increase the Tesla brand  and create more Tesla owners. You will be measured and rewarded for your ability to achieve the cumulative  sales target, drive optimal team performance and maintain store performance. To succeed at Tesla, you must be energetic, well-organized and hard-working. You must have a passion for sustainable energy and the ability to create unique customer experiences. While individual contributions are recognized, teamwork is essential to achieving the highest level of success. We  reward team players who help others succeed and strengthen the team around them.

Tesla Work From Home Customer Service, Remote Data Entry Jobs No Experience @Jobsextraincome ( Customer Experience Manager )

 what are you doing

•  Company health
•  Collaborate with Store Manager to gain a unified understanding and overview of business needs and strategies
•  Demonstrate sales leadership through role playing and  active sales presence on the floor 70% of the time
•  Train and develop team in sales and delivery processes
•  Analyze data and collaborate with Store Manager to set business strategies and  goals
•  Coaches and motivates the team to achieve set sales, delivery and productivity goals
•  Make sure the team has all the product knowledge
•  Expertise in sales and delivery functions and strong collaboration with both service and operations management - ability to oversee delivery functions during supervisor changes
•  Meet and Exceed KPI, partner to achieve sales and delivery targets and PandLi location requirements 

 Customer experience

•  We are responsible for ensuring that all employees provide the best  customer experience for every customer
•  Manage customer escalations quickly and efficiently
•  Empower and guide employees through challenging customer concerns to make decisions in the  best interest of customers while  supporting Tesla's mission
•  Demonstrate your ability to pitch, sell and deliver across the  Tesla ecosystem.  Employee engagement
•  Recruit, train and develop staff ensuring all tasks are completed on time
•  Support, implement and monitor all training
•  Continuously evaluate the performance of each employee and provide immediate feedback to achieve results
•  Ensure all employees follow Tesla policies and procedures
•  Handle and resolve all human resources issues in a timely and efficient manner in collaboration with the Store Manager and HR
•  Brand standards
•  Ensure facility maintenance and showrooms meet brand standards
•  Manage store costs by continuously striving to reduce costs
•  Ensure all employees adhere to Tesla dress and grooming guidelines

 what you bring

•  Bachelor's degree or equivalent work experience
•  2 years of applicable experience and proven track record of achieving or exceeding goal
•  Independent entrepreneur with exceptional leadership skills and  attention to detail
•  Ability to prioritize multiple projects and meet business critical deadlines
•  Excellent written and verbal communication skills
•  A dedicated and ethical approach to sales and marketing activities
•  Ability to develop collaborative relationships and act as a valuable and reliable partner with whom others want to work 
•  Ability to work evenings and weekends in a business environment
•  Ability to change as needed
•  A valid driver's license in the requested country, at least 2 years of driving experience with a clean driving record is required
•  Ability to obtain appropriate national license if required

Tesla Work From Home Customer Service, Remote Data Entry Jobs No Experience @Jobsextraincome ( Customer Experience Manager )