Work From Home Jobs (Remote) In New Milford @Jobsextraincome ( Customer Service Representative )

Hiring Organization: Cigna

Post Name: Customer Service Representative

Qualification: Graduate

Industry: Private

Employment Type: Full Time

Work Hours: 8 Hours

Salary: $20 – $30/Hour

Location:  Connecticut, USA

Full Job Description

The Cigna Group is a worldwide Health Service organization devoted to supporting humans enhance their fitness and energy. We are seeking devoted, compassionate, and empathetic Customer Service Representatives to enroll in our crew who're without a doubt interested by supporting humans at a few essential factors in their lives. The Call Center Customer Service Representative represents the organization, and our humans make all of the distinction in our success.

Work From Home Jobs (Remote) In New Milford @Jobsextraincome ( Customer Service Representative )

RESPONSIBILITIES

• Answer inbound calls from contributors with questions on clinical claims, blessings, eligibility, and earlier authorization
• An common of 50-eighty calls are anticipated daily.
• Take calls lower back-to-lower back even as toggling thru numerous programs on a couple of screens
• Remain purchaser-targeted always to satisfy tailor-made needs, supplying tremendous results for our member's wellness
• Attend 100% training (11-12 weeks) and the primary ninety days of employment
• Resolve purchaser lawsuits thru unbiased problem-fixing talents and one-name resolution
• Understand and try to satisfy or exceed name middle metrics even as supplying correct records to callers with a courteous and expert demeanor
• Enjoy a work-from-domestic way of life in which you could really connect to coworkers and clients.

QUALIFICATIONS

• High School degree or equivalent
• 1 12 months of customer support revel in is required
• A devoted workspace with out a distractions is required
• Intermediate talent in Microsoft Office Suite
• Strong business enterprise talents, written, and verbal verbal exchange talents
• Ability to stay calm and useful even if handling hard situations
• Foster teamwork and partnership with cross-useful departments to clear up problems and enhance purchaser revel in.
• If you'll be operating at domestic from time to time or permanently, the net connection need to be acquired thru a cable broadband or fiber optic net provider issuer with speeds of at the least 10Mbps download/5Mbps upload.

For this position, we expect providing an hourly price of 17 - 22 USD / hourly, relying on applicable factors, which includes revel in and geographic location.

This position is likewise predicted to be eligible to take part in an annual bonus plan.

We need you to be healthy, balanced, and sense secure. That’s why you’ll revel in a complete variety of blessings, with a focal point on assisting your entire fitness. Starting on day certainly considered one among your employment, you’ll be presented numerous fitness-associated blessings which includes clinical, vision, dental, and wellness and behavioral fitness programs. We additionally provide 401(k) with organization match, organization paid lifestyles insurance, lessons reimbursement, at least 18 days of paid day off consistent with 12 months and paid holidays. For extra information on our worker blessings programs, go to Life at Cigna Group .

About The Cigna Group

• Doing some thing significant begins offevolved with a easy decision, a dedication to converting lives. At The Cigna Group, we’re devoted to enhancing the fitness and energy of these we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we're devoted to improving the lives of our clients, clients and patients. Join us in using boom and enhancing lives.
• Qualified candidates may be taken into consideration with out regard to race, color, age, disability, sex, childbirth (which includes pregnancy) or associated clinical situations which includes however now no longer confined to lactation, sexual orientation, gender identification or expression, veteran or army repute, religion, countrywide origin, ancestry, marital or familial repute, genetic records, repute in regards to public assistance, citizenship repute or every other function covered with the aid of using relevant same employment possibility laws.
• If you require affordable lodging in finishing the web utility process, please electronic mail: SeeYourself@cigna.com for support. Do now no longer electronic mail SeeYourself@cigna.com for an replace in your utility or to offer your resume as you'll now no longer get hold of a response.

Work From Home Jobs (Remote) In New Milford @Jobsextraincome ( Customer Service Representative )