Work From Home Jobs (Remote) In Wooster @Jobsextraincome ( Customer Service Specialist )

Hiring Organization: Zulily

Post Name: Customer Service Specialist

Qualification: Graduate

Industry: Private

Employment Type: Full Time

Work Hours: 8 Hours

Salary: $20 – $30/Hour

Location: Ohio USA

Full Job Description

Thank you in your hobby in becoming a member of our crew! Qurate Retail Group accommodates seven main retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all committed to offering a extra human manner to shop. Qurate Retail Group is the biggest participant in video commerce ("vCommerce"), which incorporates video-pushed buying throughout linear TV, ecommerce sites, virtual streaming and social platforms.

Work From Home Jobs (Remote) In Wooster @Jobsextraincome ( Customer Service Specialist )

The Opportunity

• Reporting to the customer support supervisor, Zulily Customer Service Specialists solution inbound patron calls. Working at home, our professionals problem-clear up to help our clients whilst supplying awesome provider with a focal point on making it proper for Mom.

Compensation

• This is a part-time position. Starting charge is $15.00/hour.
• Automatic will increase in pay each 6 months for two years ensuing in $17.00/hour (after 24 months).
• Life with Zulily as a Customer Service Specialist
• Zulily customer support professionals take care of a excessive extent of patron inquiries with lively presence at their workstation. Customer Service Specialist help clients in setting orders over the telecellsmartphone and resolving problems associated with information order status, canceling an order, acquiring a reimbursement or keep credit, opting out of advertising e-mails, and widespread inquiries concerning Zulily. Successful crew participants are organized to reply telecellsmartphone calls and e-mails as they arrive in and deal with the center difficulty of the patron inquiry.

What You Bring:

• Problem solves and de-escalates precise conditions whilst maintaining a excessive-paced name extent
• Learn and paintings nicely in a digital surroundings with a hard and fast time table and dependent day
• Navigate more than one structures and monitors whilst helping clients
• Follow Zulily do business from home pc device necessities (see below).
• Troubleshoot their very own technical problems (in partnership with IT whilst needed) navigates whilst helping clients
• Available to paintings weekends, vacations and extra hours.
• This is a faraway position.
• Must are living withinside the State of Ohio.

System Requirements

• Our Work at Home Team Members want to preserve the essential device necessities to assure a fantastic revel in for our clients. While a complete specification listing can be supplied after your interview, right here are some foremost items:
• Must hook up with the net with an ethernet cable at once plugged into the modem (Not Wi-Fi).
• Equipment for this function can be supplied. 10ft Ethernet cable is included; if not able to attach the pc to the modem with 10ft cable you need to offer a bigger ethernet cable. All system need to be back upon departure.
• Availability of broadband connection need to have minimal down load pace 30 mbps and add pace five mbps
• Internet get admission to this is totally yours (Internet get admission to/WI-FI can't be supplied thru a third party, i.e. unfastened WI-FI in an condominium complex. No satellite tv for pc net.)
• Accessibility to grounded three prong electric outlet.
• Work region need to be in a quiet, distraction-unfastened surroundings.

Training Schedule

• Your Zulily profession starts offevolved with a paid (three) week education duration in which complete attendance and participation is needed thru the period of the education. Training time table and running time table post-education will differ.

The Application Process

• Our software manner is candidate-led. Each notification for subsequent steps can be despatched to the e-mail deal with you offer.
• Complete Application
• Complete abilties evaluation on cellular tool or pc
• Self-time table interview
• Complete interview

Bendy running options, our Qurated community

• , in which intentional connections count number and a enterprise dedicated to diversity, fairness and inclusion, you’ll be surprised at what’s to be had for our crew participants! We provide a complete Total Rewards package deal along with aggressive compensation, fitness care blessings beginning on day 1, 401(k), paid time off, training reimbursement, worker help program, parental leave, paid volunteer hours, enterprise reductions and plenty extra. Best of all, running with Qurate Retail Group way pleasant teams, bold initiatives and fast-transferring careers!
• For Qurate Retail Group, our awareness on diversity, fairness and inclusion is deeply rooted in Our Principles. They name on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everybody can thrive. We are dedicated to making sure that our place of business offers identical employment possibilities for all crew participants and applicants and complies with all relevant federal, state, and neighborhood legal guidelines and regulations. As an identical possibility employer, Qurate Retail Group is dedicated to a barrier-unfastened employment manner. If you want affordable accommodations/guide throughout, please touch us at

Work From Home Jobs (Remote) In Wooster @Jobsextraincome ( Customer Service Specialist )