Airline Customer Service Remote Jobs, United Airlines Online Jobs @Jobsextraincome ( Senior Support Engineer )

Hiring Organization: United Airlines

Post Name: Senior Support Engineer 

Qualification: Graduate

Industry:  Private

Employment Type: Full Time

Work Hours: 8 Hours

Salary: $20-$30/Hour

Location: Fairfax, VA

Full Jobs Description

We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Airline Customer Service Remote Jobs, United Airlines Online Jobs @Jobsextraincome ( Senior Support Engineer )

 Key Responsibilities:

•  Responsible for managing (DT) Digital Technology aspects of large projects that are diverse and sophisticated Coordinates project planning, training, execution, timing, functionality, quality, and cost
•  Required to interact with vendors and contractors
•  Required to attend weekly Tech Hub and Service Desk team meetings
•  Ability to represent the United brand and take ownership of the Tech Hub
•  Trending analysis and reporting
•  Mentor/develop engineers and contractors
•  Understand technical/business requirements captured from the business units
•  Have organization and communication skills as well as customer service skills, focus on customer service
•  Have a solid background in project management, has a demonstrable understanding in Telecommunications Standards and practices
•  Candidate will ensure United's IT Critical Infrastructure standards are followed
•  The role is involved in project support of LAN "Local Area Network" WAN "Wide Area Network" VOIP "Voice Over IP"CCTV "Closed Circuit Television" and Mobility platforms
•  The role will be the interface between Field Services and internal/external business partners
•  Support regional airports, customer service centers, contact centers and all United facilities
•  Duties include Walkthroughs, (DT) Digital Technology Equipment, preventative maintenance, mobility product support, (DT) Digital
•  Technology infrastructure support, operational equipment and communication rooms, base location inventory management and supply storage
•  System maintenance/ administration, diagnostics, automated imaging of PC equipment/IT Infrastructure, installation and removal of PC equipment
•  Manage day to day activities for enterprise level support for iOS and Android, Drives AV innovation and standardization across the region, performs CCTV Testing, diagnostics, and repairs of product for the region
•  Attends regional project meetings and provides project tracking and analysis
•  Supports the integration of vendor tasks and tracks and reviews vendor work
•  Coordinate activities with internal/external technology owners/service providers
•  Network Engineering, WAN Engineering, WiFi Engineering, mobility Engineering
•  Ensures The Main Distribution Frame (MDF) room and intermediate distribution frame (IDF) conform to established enterprise/industry standards (BICSI) Building Industry Consulting Service International, (EIA) Electronic Industries Alliance, (TIA) Telecom Industry association, monitor, manage, and maintain (DT) Digital Technology infrastructure and end user equipment to ensure encouraged availability and performance levels are achieved

Airline Customer Service Remote Jobs, United Airlines Online Jobs @Jobsextraincome ( Senior Support Engineer )