Work From Home Jobs (Remote) In Pottsville @Jobsextraincome ( Pharmacy Support Call Center Representative )

Hiring Organization: IQVIA

Post Name: Pharmacy Support Call Center Representative

Qualification: Graduate

Industry: Private

Employment Type: Full Time

Work Hours: 8 Hours

Salary: $20 – $30/Hour

Location: Pennsylvania, USA

Full Job Description

As the best international company of business answers, IQVIA is aware what it takes to supply nationally and internationally. Our groups assist biopharma, clinical tool and diagnostic agencies get their cures to the folks who want them. We assist clients benefit perception and get entry to to their markets and in the end display their product’s fee to payers, physicians, and sufferers. A large a part of our enterprise is offering affected person aid applications at the behalf of our clients. With the proper revel in, you may assist offer aid to sufferers in want of to be had cures.

IQVIA has the world’s biggest Commercial Sales & Medical Solutions (CSMS) agency committed to the release and advertising and marketing of pharmaceutical and clinical products. With a focal point on offering expertise for affected person aid, area/internal sales, clinical tool aid, medical aid, and clinical affairs our CSMS department has 10,000+ area specialists in greater than 30 nations addressing medical doctor and affected person needs.

We are excited to announce that presently we're searching out a 100% remote (paintings from home—WFH) agreement Pharmacy Support Call Center Representative to enroll in our team. In this position, you'll offer fee help answers consisting of co-pay playing cards or vouchers. The Pharmacy Support Call Center Representative is more often than not chargeable for fielding requests consisting of: card activation, software eligibility, rationalization of software gain and rationalization/troubleshooting of submission rejection. This function might be a agreement function with IQVIA controlled through an outside agency, with the possibility to be transformed to an IQVIA full-time employee.

Work From Home Jobs (Remote) In Pottsville @Jobsextraincome ( Pharmacy Support Call Center Representative )

Role Purpose:

Primary Call Center touch for sufferers, pharmacies and clinical specialists utilising an Opus Health software. Call Center Representatives are chargeable for fielding requests consisting of: card activation, software eligibility, rationalization of software gain and rationalization/troubleshooting of submission rejection.

Job Responsibilities:

• Provide preliminary aid for patron requests through telephone, email, fax, or different to be had approach of touch to the Support Center
• Quickly check the user's difficulty and affords first stage aid for hassle decision
• Document statistics unique to the decision and strengthen unresolved problems expeditiously to the ideal area

Minimum Education & Experience:

• High School Diploma or equivalent
• Pharmacy Technician revel in required
• HIPAA certified
• Call middle revel in required (3+ years preferred)
• Experience in clinical declare processing is a plus
• Bi-lingual (English/Spanish) is a plus

IQVIA is an Equal Opportunity Employer. We domesticate a various company subculture throughout the 100+ nations wherein we operate, celebrating and profitable teamwork and inclusiveness. By embracing our differences, we create modern answers which can be correct for IQVIA, our clients, and the development of healthcare everywhere. This function might be a agreement function with IQVIA controlled through an outside agency, with the possibility to be transformed to an IQVIA full-time employee.

Work From Home Jobs (Remote) In Pottsville @Jobsextraincome ( Pharmacy Support Call Center Representative )