Customer Service Jobs, Customer Support Jobs In St Louis @ Apply Now @( Customer Service Representative )

Hiring Organization: Cigna

Post Name: Customer Service Representative

Qualification: Graduate

Industry: Private

Employment Type: Full Time

Work Hours: 8 Hours

Salary: $20 – $30/Hour

Location: Missouri, USA

Full Job Description

Obligations

• Solution inbound calls from participants with questions on medical claims, benefits, eligibility, and earlier authorization.
• A median of fifty-eighty calls are anticipated day by day.
• Take calls again-to-returned whilst toggling via numerous packages on multiple screens.
• Remain client-targeted at all times to satisfy tailor-made wishes, offering wonderful effects for our member's nicely-being.
• Availab le to attend one hundred% of training s (11-12 weeks) and the firs t ninety days of employment are required.
• Remedy purchaser complaints through unbiased hassle-solving abilties and one-call resolution.
• Expertise and striving to meet or exceed call middle metrics while presenting accurate data to callers with a courteous and professional demeanor.
• Revel in a work-from-domestic way of life where you can clearly hook up with coworkers and customers.

Customer Service Jobs, Customer Support Jobs In St Louis @ Apply Now @( Customer Service Representative )

Qualifications

• High faculty degree or equivalent.
• 1 yr of patron s ervice revel in is required.
• A devoted workspace and not using a distractions is required.
• Intermediate profi ciency in Microsoft workplace Suite.
• Strong employer abilities, written, and verbal communique abilties.
• Capability to remain calm and useful even w hen dealing with hard conditions.
• Foster group paintings and partnership with cross-functional department s to clear up problems and enhance client experience.
• If you may be working at domestic once in a while or permanently, the net connection need to be received thru a cable broadband or fiber optic net carrier issuer with speeds of at least 10Mbps download/5Mbps upload.

This role is likewise predicted to be eligible to participate in an annual bonus plan.

We need you to be healthful, balanced, and feel secure. That’s why you’ll revel in a complete variety of advantages, with a focal point on supporting your entire health. Starting on day one in every of your employment, you’ll be presented several health-associated blessings along with clinical, vision, dental, and properly-being and behavioral fitness packages. We also offer 401(k) with organization in shape, employer paid lifestyles coverage, tuition repayment, no less than 18 days of paid day without work according to year and paid holidays. For extra info on our employee advantages packages, go to life at Cigna group .

Approximately The Cigna group

• Doing some thing meaningful begins with a simple choice, a dedication to converting lives. On the Cigna organization, we’re devoted to enhancing the health and energy of those we serve. Through our divisions Cigna Healthcare and Evernorth fitness services, we're devoted to improving the lives of our clients, customers and sufferers. Join us in riding increase and improving lives.
• Qualified applicants could be taken into consideration without regard to race, shade, age, disability, sex, childbirth (which include pregnancy) or related scientific conditions inclusive of however not confined to lactation, sexual orientation, gender identity or expression, veteran or navy repute, faith, country wide beginning, ancestry, marital or familial reputation, genetic information, popularity with reference to public assistance, citizenship status or some other characteristic included with the aid of relevant equal employment possibility legal guidelines.
• In case you require affordable accommodation in finishing the online software process, please e-mail: SeeYourself@cigna.Com for support. Do now not electronic mail SeeYourself@cigna.Com for an update in your utility or to provide your resume as you may not receive a reaction.

Customer Service Jobs, Customer Support Jobs In St Louis @ Apply Now @( Customer Service Representative )