Work From Home Jobs (Remote) In Euclid @Jobsextraincome ( Research Clerk I )

Hiring Organization: Cass Information Systems

Post Name: Research Clerk I

Qualification: Graduate

Industry: Private

Employment Type: Full Time

Work Hours: 8 Hours

Salary: $20 – $30/Hour

Location: Ohio, USA

Full Job Description

Researches application termination warnings, capability lacking payments, and overdue prices. Analyzes charge history, negotiates and arranges charge with application providers, or executes opportunity answers as deemed vital to keep away from purchaser close off of application service. Responsible for the elimination of purchaser’s overdue prices. Responds to calls acquired through the hotline.

Work From Home Jobs (Remote) In Euclid @Jobsextraincome ( Research Clerk I )

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Under direct supervision, researches application termination warnings, capability lacking payments, and overdue prices via way of means of reviewing charge history, account posting, and standing of test clearing to decide whether or not similarly motion is needed on notices in keeping with branch strategies.
• Contacts application providers through telecellsmartphone to decide purpose and quantity of stability due. Verifies cope with and that charge were carried out to right account.
• With guidance, negotiates a date extension for receipt of charge or arranges opportunity answers to keep away from a purchaser close off of application service. In addition, negotiates with the seller elimination of overdue prices and consequences assessed to the account.
• Prepares and offers written correspondence through e-mail or fax of replica of test remittance to providers as deemed vital to clear up close off possibility. Request substitute payments from dealer as needed.
• Processes charge studies objects together with misapplied and prevent payments, reissue checks, and pay now. Responsible for running carefully with inner personnel and providers to reduce and accurate errors, solutions inquires, and resolves invoice and account discrepancies.
• With a few supervision, operates the termination studies, lacking invoice, and overdue charge databases. Organizes every day paintings withinside the termination studies, lacking invoice, and overdue charge databases using branch requirements and strategies in prioritizing and figuring out the maximum essential studies objects.
• Review and make contact with providers indexed on numerous overdue charge reviews monthly. Determine which dealer’s overdue prices ought to be centered and make contact with dealer to request elimination costs primarily based totally on mounted departmental strategies. Document the effects and standing of the telecellsmartphone name withinside the overdue charge database.
• Answer dealer hotline and help providers with questions about a well timed basis, inside 2 hours of receipt of name or message.
• Contact providers who invoice precis and spherical up/donation invoices and feature the customers eliminated from the ones precise billing formats. Follow up on splendid requests to make sure they were eliminated.
• Provides and keeps concise documentation of studies, correct manufacturing undertaking time sheets, and up to date departmental requirements and strategies.
• Works time beyond regulation as required via way of means of management.
• Other obligations as assigned via way of means of management.

KNOWLEDGE AND MINIMUM REQUIREMENTS:

• Ability to efficaciously talk each verbally and written and preserve a nice composure.
• Possess excellent interpersonal abilties.
• Possess organizational abilties if you want to manage a couple of obligations concurrently and prioritize paintings.
• Ability to perform general workplace device including, however now no longer confined to, computers, copiers, calculators, and facsimile machines.
• Ability to carry out primary features withinside the Microsoft Office suite.
• Good analytical and problem-fixing abilties.
• High college degree or equal required.
• 6 months of preceding telecellsmartphone revel in typically obtained running in a customer support or series role or equal paintings revel in.
• General know-how of the ideas and practices of the application billing process.

Work From Home Jobs (Remote) In Euclid @Jobsextraincome ( Research Clerk I )